HOW ETHIOPIAN SKYLIGHT HOTEL KEEPS GUESTS AND COLLEGUES FROM COVID -19

Ethiopian Skylight Hotel is committed to staying ahead of the industry’s best practices using all resources available by WHO, CDC and Ministry of Health.

SKYLIGHT COLLEAGUES

  • All Skylight team members are wearing personal protective equipment (PPE) and keep proper social distancing at all times.
  • Face masks and physical distancing practices are required for all team members when in any public areas of the hotel, both front and back of the house.
  • Temperature checks are required for all team members prior to entering the hotel each time.

PUBLIC AREA

  • Signages have been placed throughout the hotel to remind our guests and associates of the importance of social distancing, wearing masks and consistently sanitizing their hands.
  • Public area furniture has been arranged to facilitate proper social distancing.
  • Public areas are cleaned and sanitized on an increased frequency. High contact touch points such as security check points, front desk, bell desks counters, public bathrooms, ATMs, lift buttons, stair handrails, pool lounges and surrounding areas, banquet facilities, outlet dining surfaces and all seating areas are cleaned and disinfected every 30 minutes.
  • Hand sanitizers have been placed strategically in locations throughout the hotel’s public areas, elevators & on each guest room floor.

ARRIVAL AND DEPARTURE

  • A screen guard has been placed at registration desks to mitigate exposure between our team members and guests during the check-in and check-out process.
  • Floor markings has been implemented to ensure proper social distancing during peak arrival and departure times.
  • Shuttle bus is disinfected upon each departure and arrival and guest luggage is disinfected upon arrival.

GUEST ROOMS

  • Enhanced cleaning and disinfecting practice have been implemented on hard non-porous items including television remote controls, toilet seats, shower handles, door and furniture handles, water faucet handles, telephones, in-room control panels, light switches, temperature control panels, luggage racks and flooring using international recognized products.
  • All arrival rooms are re-sanitized and sealed with a ‘Sanitized’ sticker.

FITNESS CENTER

  • Equipment and all high-touch areas are disinfected & sanitized every 20 minutes.
  • All mandated guidelines are in place with the recommended social distancing.
  • Fitness equipment’s rearranged with two-meter physical distance.
  • Screen guard is placed for contactless service at the reception with state-of-the-art UV disinfection technology.
  • Changing rooms spaces & lockers rearranged to ensure social distancing.

FOOD AND BEVERAGE

  • Sanitizers are located at the restaurant entrance and guests are required to use hand sanitizer before entering.
  • Each guest has a temperature check taken prior to entering any outlet.
  • Guest are being served by our chefs.
  • All dishes on the buffet under temperature control as per HACCP standard.
  • Screen guards are placed to monitor physical distancing at live cooking stations.
  • Tables are cleaned and sanitized prior to each guest being sat in our dining rooms.
  • Disposable and digital QR code menus area available.
  • Disinfected utensils and single use condiments are provided. Tables are cleaned and sanitized prior to each guest being seated in our dining rooms.
  • Contactless in room dining with QR code are in place 24 hours.

MEETINGS & EVENTS

  • All attendees have a temperature check taken prior to entering the convention center.
  • Hand sanitizing stations are provided at the entrance and in all meeting and event rooms.
  • Seating capacities have been reviewed to ensure appropriate physical distancing in accordance with Ethiopian Public Health Institute directive.
  • Any buffet style meals will be protected by screen barriers are served by our culinary team and service attendants.
  • Throughout the entire hotel the variable refrigerant flow air conditioning system for refrigerant flow and contamination prevention is in place.

COVID-19 PCR TEST AVAILABLE

  • Tests are available 24/7 in coordination with recognized medical laboratories at the Skylight.

SKYLIGHT IS PROUD TO BE RECOGNIZED BY

  • World Travel & Tourism Council
  • Ethiopian Ministry of Culture & Tourism